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People Don't Need Fixing. They Need Understanding.

I did it again. My partner was struggling with an issue at work and came home feeling anger, shame, guilt, and humiliation. I reacted with my usual response – systematic, realistic and (hopefully) calming suggestions to bring about a logical solution as quickly as possible. So, I was very surprised when my helpful suggestions were met with agitation, tears, and “that’s not what I need.” My High C/S DISC profile beat out my empathetic touchy-feely side once again, leaving us b

Teri Coutu

2 min read

Your Greatest Strength May Also Be Your Biggest Blind Spot

What’s your greatest strength? Or, at least something that would make your top ten? As someone with a High S/High C DISC profile, one of my greatest strengths is a deep appreciation for precision. I have spent countless hours trying to get the message just right, the graphics perfect, the sales process aligned, and the follow-up first-rate. There have been days when I've worked for eight or ten hours and, by the end of the day, nothing was actually finished. I wasn't avoiding

Teri Coutu

2 min read

We Don't See the World as It Is. We See It as We Are.

Have you ever left a meeting convinced everyone was on the same page...only to discover later that everyone had walked away with a completely different understanding? A couple of years ago I was a member of the Board for a local non-profit. The organization was struggling financially due to the impact of COVID on our fundraising, and we spent the day in a strategic meeting to determine how best to move forward. During the meeting, everyone seemed to agree on what needed to be

Teri Coutu

2 min read

The Stories We Tell Ourselves

I am generally a pretty quiet person. I like to listen, watch people, and figure out what seems logical before I jump into a discussion. As a result of my quietness, I've been misunderstood more times than I can count. Some people assumed I was quietly judging them. Others interpreted my silence as anger or disagreement. And occasionally, people assumed that because I wasn't the first to speak, I must not understand what was being discussed. Those moments stayed with me far l

Teri Coutu

3 min read

Why Your Clients Need LegalEase for Effective Litigation Stress Management

Discover why your clients need LegalEase to handle the emotional toll of litigation. Learn how stress management, grief support, anger manag

Teri Coutu

3 min read

People don't need fixing. They need understanding.

That's the belief behind every article you'll find here.

Whether we're exploring DISC, communication, leadership, emotional intelligence, or the future of work, each insight is rooted in one simple idea: when we understand ourselves and others more deeply, we make better decisions, build stronger relationships, and become the best version of who we already are.